General FAQs

How will I be kept informed about my case?

We will keep you updated as much as we can through our client portal MyCase. This may include emails, texts, or portal messages. Should you wish to receive communication another way, please let us know as soon as possible as we will default to our client portal.

How long will my case take?

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Do I really need an attorney?

The decision to hire an attorney can be difficult. It is not one that should be made in haste or without careful consideration of the facts surrounding your case. If you are hesitant about hiring an attorney, please reach out to our office to schedule your free consultation!

Why can’t I just use a Web service like LegalZoom or Rocket Lawyer?

Although online services are certainly cheaper, a lot of the personal touch with each case is lost. In our office, we sit down with clients and take the time to learn their particular situations and goals in order to create solutions that are tailored to them. With DIY (do-it-yourself) services, they do not provide legal advice, so while you are able to fill out forms, information and customizability may be lost.

What if I am unable to physically come in to the office?

If you are unable to, we are happy to accommodate you in any capacity. We offer Zoom video meetings, can send documents to your house for signature, and in some cases can do house-calls!

How do I start?

There are many ways to schedule your initial appointment with us! You may call, email, schedule via our online calendaring system, or even text us! Please go to our "Contact Us" page for more information.

 

Billing FAQs

What types of credit cards do you accept?

Almost all of them! 

  • Visa? You got it!

  • Mastercard? Not a problem!

  • American Express? Most definitely!

  • Monopoly card? We've tried, but we keep getting send to jail for some reason. 

Please note that using a card will incur a surcharge fee of 3% to your bill. We recommend paying via check or Check to avoid the surcharge. 

What is your billing cycle?

Our billing cycles end on the last day of each month. We will generate your bill and send out the invoice on the first day of each month. If you are unable to pay the full amount, please let us know so we can set you up on a payment plan that fits your budget!

Do you allow payment plans?

We do offer payment plans! If you are unable to pay for the full cost of your case (estate, business, probate, etc.), we are happy to set up a payment plan that works in your budget. 

However, if the payment plan is not paid each month and becomes past due, we will charge interest on the past due amount each month. If you are unable to make a payment that month, we are happy to accommodate you! 

What are expenses?

Expenses are items related to your case that the firm (us) pays in advance and passes that charge to you upon invoicing. Some examples of expenses are as follows:

  • Recording Fees

  • Document Copy Fees

  • Court Filing Fees

  • Postage

  • Third-Party Vendor Fees

Can I still receive a copy of my invoice through the mail?

Of course! If you wish to receive your invoice via USPS, please let us know at your earliest convenience.

Where do I mail payments?

You can mail a check to us at the following address:

5965 South 900 East

Suite 350

Murray, Utah 84121

Please do not send cash through the mail as it may get lost.